2-WaySMS
SMS messages no longer represent a unilateral communication channel. 89% of mobile phone users want to be able to communicate directly with a brand. The reasons vary, but most are registered in the databases of a company to receive discount coupons. Others want to receive alerts about a schedule or simply to be aware of what's happening on the market. More than half of consumers consider a brand to be a notable one when using two-way messages as a communication channel.
Among the most common bidirectional SMS campaigns, we find:
- the client sends SMS with the code on the package / invoice / receipt and can win an instant prize or can register for a raffle;
- the client sends SMS to a short number to register for an event, private parties, product testing;
- the client sends an SMS to a short number to confirm / cancel an appointment or to be contacted by a consultant;
- the client sends SMS to a short number to find data regarding the account balance, the available credit, the payment amount, self-service type of SMS interaction.
With 2 Way SMS you benefit from:
Automatically reply by SMS to all incoming messages
Validation / invalidation rules for each SMS received
Client connectivity by HTTP and SMPP protocols
24/7 technical support
Several technologies built into a 2-way campaign:
With sendSMS, you have several technologies integrated into conversational messaging: SMS, short link, QR code. Generate a QR code from your sendSMS account, and redirect users to a custom Landing Page via a short URL. Users can enter a contest on that LP or receive an instant discount code via SMS.
In addition, through sendSMS you benefit from:
With the help of Bidirectional SMS campaigns you save time, money and communicate effectively with your current or potential clients or with your partners and employees. You sent a message and collected answers easily, quickly and efficiently.
2 ways SMS International - Short Code & VLN
Do you have hundreds of thousands or even millions of customers? We send text messages in over 150 countries, regardless of volume.
You can communicate directly with customers through Short Codes nationwide and Virtual Long Numbers globally. These numbers are not associated with physical phones or SIM cards, which means they are used in various ways and easily managed.
You can redirect all answers to one place, such as the CRM you are using.
Short numbers and Virtual Long Numbers (VLN) have the following advantages: customers can contact you directly, without having to send a message first; easy to configure and customize; auto-responders; personalized messages; detailed analysis of SMS campaigns; option to sign up / unsubscribe; can be used in multichannel campaigns; the ability to receive replies via email.
Short Code vs Virtual Long Number
the difference between them:
Most Common 2-way SMS Campaigns Short Code & VLN
Votes & Contests
NGO donations
Meetings and Events
Banking transactions
Leads
Customer Service