2 Way SMS
SMS messages no longer represent a unilateral communication channel. 89% of mobile phone users want to be able to communicate directly with a brand. The reasons vary, but most are registered in the databases of a company to receive discount coupons. Others want to receive alerts about a schedule or simply to be aware of what's happening on the market. More than half of consumers consider a brand to be a notable one when using two-way messages as a communication channel.
Among the most common bidirectional SMS campaigns, we find:
- the client sends SMS with the code on the package / invoice / receipt and can win an instant prize or can register for a raffle
- the client sends SMS to a short number to register for an event, private parties, product testing, etc.
- the client sends an SMS to a short number to confirm / cancel an appointment or to be contacted by a consultant
- the client sends SMS to a short number to find data regarding the account balance, the available credit, the payment amount, self-service type of SMS interaction.
Moreover, with 2 Way SMS you benefit from:
With the help of Bidirectional SMS campaigns you save time, money and communicate effectively with your current or potential clients or with your partners and employees. You sent a message and collected answers easily, quickly and efficiently